Privacy Policy
Effective date: September 18, 2026
Vista Specialty Hospitals ("we," "us," or "our") operates this website. This Privacy Policy explains how we collect, use, and share information when you visit our website, and describes your privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the EU/UK General Data Protection Regulation (GDPR).
Scope
This policy applies to information collected through this website. It does not apply to protected health information (PHI) that we collect or maintain in the course of providing healthcare services. PHI is governed by our HIPAA Notice of Privacy Practices. Please do not submit medical or health information through this website.
Information We Collect
We collect information you voluntarily provide through our website forms, such as:
- Name
- Email address
- Phone number
- The content of your message or request
We also collect limited technical information automatically, such as your IP address and browser type, in server logs maintained by our hosting provider for security and reliability.
We do not use advertising cookies, analytics cookies, or tracking pixels on this website. We do not sell or share your personal information for cross-context behavioral advertising.
How We Use Information
We use the information you provide to:
- Respond to your questions, feedback, or requests
- Coordinate tours, referrals, or contact requests
- Maintain the security and reliability of our website
- Comply with legal obligations
How We Share Information
We share information with service providers who help us operate the website, including our form processing provider (FormSubmit) and our hosting provider (Cloudflare Pages). These providers process information on our behalf and are obligated to protect it. We may also disclose information when required by law.
Cookies and Tracking
This website does not set advertising or analytics cookies. Our hosting provider may process standard server logs. If we add analytics or cookies in the future, we will update this policy and provide any required consent mechanism.
Your California Privacy Rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request access to the personal information we hold about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell or share)
- Limit the use and disclosure of sensitive personal information
- Not be discriminated against for exercising your rights
To exercise these rights, email contact@vistahospitals.com or use our privacy request form. We will verify your request and respond within the time required by law. You may designate an authorized agent to submit a request on your behalf.
Your Rights Under the GDPR
If you are in the European Economic Area, the United Kingdom, or Switzerland, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your personal data
- Restrict or object to our processing
- Request portability of your personal data
- Withdraw consent at any time
- Lodge a complaint with your local supervisory authority
We process website form data based on your consent and our legitimate interest in responding to your request. Data may be transferred to and processed in the United States by our service providers. We take steps to protect personal data in accordance with applicable law.
Data Retention
We retain website form submissions only as long as needed to respond to your request and meet legal obligations, then delete or anonymize them.
Security
We use reasonable technical and organizational measures to protect information submitted through this website. No method of transmission or storage is completely secure.
Children's Privacy
This website is not directed to children under 16, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. The effective date at the top will reflect the latest revision.
Contact Us
Vista Specialty Hospitals
Email: contact@vistahospitals.com
